Hyatt Ziva Puerto Vallarta Hotel, Puerto Vallarta
About Resort
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Water sports
- Hiking
- Pool tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
- Children's pool
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings <br />
Overall, my stay was enjoyable with amazing staff and beautiful facilities, but the dining experience left much to be desired. The beach and pool areas were highlights, but I wished the food options were better. While the location is close to downtown, the ongoing construction made some areas less picturesque. I would recommend this resort but would hope for improvements in the dining department.
I enjoyed my stay at Hyatt Ziva Puerto Vallarta, particularly appreciating the relaxing beach atmosphere and the exceptional service from the staff. My room was comfortable and had a lovely view, although some aspects of the dining experience left much to be desired. The facilities offered plenty of entertainment options, but there were times when the pool area felt overcrowded and unkempt.
I had an amazing time at this resort! The service was exceptional and the staff truly went out of their way to make sure we were happy. The location is perfect, nestled away from the hustle but still accessible. The dining options were varied and quite enjoyable, though I think breakfast could use a little more variety. Overall, a great place to relax, although I did notice some construction noise at times.
My stay at the Hyatt was filled with mixed feelings. On one hand, the beautiful beach and surroundings were a definite highlight. However, I encountered significant issues with the service, dining, and overall maintenance of the resort. While some parts of the experience were enjoyable, I expected much more for the price I paid.
Our stay at Hyatt Ziva PV had its highs and lows. The beach was beautiful and mostly uncrowded, which made for a peaceful experience. The staff members we interacted with were accommodating and brought some fun to our days, especially during activities. However, our room experience was very disappointing, as it did not match the expectations set by online pictures, and the initial check-in process felt chaotic and unwelcoming. The dining options were limited and didn't live up to the standard that we anticipated for the price we paid.