Hyatt Ziva Puerto Vallarta, Puerto Vallarta ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Playa Las Estacas S/N, Puerto Vallarta Jalisco, Puerto Vallarta, Mexico, 48300

“The hotel's prime beachfront setting provides stunning ocean views and easy access to the vibrant Zona Romántica.”view full review

Hyatt Ziva Puerto Vallarta, a 5-star all-inclusive resort, features ocean view accommodations, ten restaurants, and a unique swim-up bar. The property is designed for family and adult getaways, providing facilities that include multiple pools and a spa.

Rooms & Amenities

Rooms at Hyatt Ziva Puerto Vallarta offer luxurious amenities, including air conditioning, free stocked minibars, and 24-hour room service. Each of the 335 rooms features a terrace or balcony, with some providing ocean views and unique amenities like a fireplace.

Dining & Leisure

Dining options include five restaurants, featuring four à la carte selections and an international buffet, where guests can enjoy a variety of cuisines. Unique food carts are available around the pools and beach areas for convenient snacking.

Leisure & Activities

Leisure facilities at the resort include two adult pools, one with a swim-up bar, and the other designed for a quieter atmosphere. The activities pool offers water aerobics, dance lessons, and foam parties, appealing to a wide range of guests.

Services & Local Area

Hyatt Ziva Puerto Vallarta provides convenient access to local transport, including bus routes just minutes away, allowing easy exploration of nearby attractions like the Malecon Boardwalk. The resort also features a tour desk and meeting facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club King Suite Ocean View Swim Up

2 persons

44 m²

1 King-size bed

Shower

Fireplace

room details

Club Suite Ocean View Swim Up

2 persons

65 m²

2 Double beds

Shower

Fireplace

room details

King Room

2 persons

44 m²

1 King-size bed

Shower

Fireplace

room details

Double Room

2 persons

44 m²

1 Double bed

Shower

Fireplace

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Vallarta 4.6 km

Airports

Lic. Gustavo Diaz Ordaz (PVR) 14.7 km

Tepic (TPQ) 180.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Mexican Delight

The food at every restaurant was quite good, especially the Mexican restaurant. The dishes were authentic and the portions were generous. I highly recommend trying the various Mexican options on the buffet as they were delicious and well-prepared.

Molly123. United Kingdom, Read full review on

Relaxing Atmosphere

The resort has a very relaxing atmosphere. With several pools, I appreciated how the main pool was never overwhelmingly busy. I enjoyed the adult pool for some peace and quiet, while the jungle pool provided lovely shade during the hotter parts of the day.

JacobSmith. Australia, Read full review on

Comfortable Stay

My room had a beautiful ocean view and was well-equipped with a stocked fridge. The bed was very comfortable, and I loved the rain shower. It was a peaceful retreat after a day of activities.

WilliamBrown. Canada, Read full review on

Evening Fun

I enjoyed the variety of entertainment options each evening. The different shows kept things lively, and I appreciated the activities during the day. The entertainment staff were full of energy and really made the experience nice.

SebastianLee. United States, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Hiking
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's pool
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Curtains

Location

Playa Las Estacas S/N, Puerto Vallarta Jalisco, Puerto Vallarta, Mexico, 48300

Map view

Playa Las Estacas S/N, Puerto Vallarta Jalisco, Puerto Vallarta, Mexico, 48300

City landmarks

Landmark

Malecon Boardwalk

3.3 km

Landmark

Zona Romantica

2.2 km

Beach

Playa Conchas Chinas

1.1 km

Church

The Church of Our Lady of Guadalupe

2.9 km

Landmark

Old Vallarta

2.2 km

Gallery

The Loft Galeria

3.0 km

Beach

Conchas Chinas Beach

1.1 km

Beach

Playa Los Muertos pier

2.0 km

Church

Paradise Church

1.9 km

Landmark

Olas Altas

2.1 km

Gallery

Galleria Dante

2.3 km

Beach

Blue Chairs

1.9 km

Landmark

Galeria Olinala

2.4 km

Gallery

Galeria Alpacora

2.4 km

Square

Plaza Principal

2.9 km

Beach

Los Muertos Beach

2.0 km

Square

Plaza Lazaro Cardenas

2.4 km

Landmark

Los Muertos Pier

2.7 km

Landmark

FireWorks

2.5 km

Museum

Naval Museum Secretary of the Navy of Mexico

2.9 km

Landmark

Tonalli Spa and Holistic Center

2.1 km

Landmark

ART VallARTa

1.9 km

Event hall

Paradise Community Center

1.9 km

Landmark

El Centro

2.9 km

Park

Olas Altas Saturday Market

2.2 km

Landmark

Studios@TheQ

2.6 km

Landmark

Tequila Don Tadeo

2.3 km

Island

Cuale Island

2.6 km

Landmark

Olas Altas Street

2.0 km

Night club

CC Slaughters Puerto Vallarta

2.4 km

Nearby

Store

Oxxo

800 m

Beach

Conchas Chinas Beach

1.1 km

Restaurants

Blanca Blue Restaurant & Lounge

1.2 km

Eje Vial Carretera Costera a Barra de Navidad Km 7.5 Garza Blanca Preserve & Spa

Lindo Mar Resort Restaurant

1.2 km

K 2.5 Carretera a Barra de Navidad

La Playita

1.2 km

K 2.5 Carretera a Barra de Navidad

Western Grill Restaurant

1.2 km

Carretera Barra de Navidad KM 8.5 Best Western Plus Hotel

La Choza de Tono

1.2 km

Carretera a Barra de Navidad Km 11.5

Sky Restaurant Terrace Bar

2.0 km

Paseo Delos Corales 139 Residencial Conchas Chinas Hotel Grand Miramar

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 13243 reviews

#26 of 161 hotels in Puerto Vallarta based on Tripadvisor

Norman

United Kingdom, February 2025

8.2/10

Overall, my stay was enjoyable with amazing staff and beautiful facilities, but the dining experience left much to be desired. The beach and pool areas were highlights, but I wished the food options were better. While the location is close to downtown, the ongoing construction made some areas less picturesque. I would recommend this resort but would hope for improvements in the dining department.

Rooms

7.0

The rooms were spacious, especially in the Club tower with beautiful views, but the ground floor room lacked a balcony and was hard to cool down.

Service

10.0

The service was outstanding, making my experience truly special with attentive and thoughtful staff who went above and beyond.

Location

7.0

The location was convenient to downtown, though the construction nearby detracted from the overall experience.

Dining

5.0

Unfortunately, the dining experience was below expectations with repetitive options and below par food standards.

Facilities

9.0

The facilities were clean and well-maintained, with a lovely beach and pool area that complemented the resort's vibe.

Hudson

United Kingdom, February 2025

8.0/10

I enjoyed my stay at Hyatt Ziva Puerto Vallarta, particularly appreciating the relaxing beach atmosphere and the exceptional service from the staff. My room was comfortable and had a lovely view, although some aspects of the dining experience left much to be desired. The facilities offered plenty of entertainment options, but there were times when the pool area felt overcrowded and unkempt.

Rooms

8.0

The room was comfortable, clean, and spacious with a nice view of the coastline.

Service

10.0

The service was outstanding, especially from our waiter Arturo who went above and beyond to ensure we were well taken care of.

Location

9.0

The location felt private and tranquil, nestled between the lush landscape and the beach, while still being just a short distance from the vibrant downtown area.

Dining

6.0

While some meals were delicious, there wasn't much variety in the dining options, and I expected more given the price.

Facilities

7.0

The facilities were plentiful and mostly enjoyable, but the pool area could get quite crowded and messy at times.

Nathaniel

United Kingdom, January 2025

8.8/10

I had an amazing time at this resort! The service was exceptional and the staff truly went out of their way to make sure we were happy. The location is perfect, nestled away from the hustle but still accessible. The dining options were varied and quite enjoyable, though I think breakfast could use a little more variety. Overall, a great place to relax, although I did notice some construction noise at times.

Rooms

8.0

The rooms were modern and comfortable, and the balcony added to the enjoyment. However, the remote control for the TV was not working and there was no sofa for watching TV comfortably.

Service

10.0

The service was outstanding! The staff were incredibly accommodating and regularly checked in to see if we needed anything. They truly went above and beyond.

Location

9.0

The location was spectacular, very secluded from the busy parts of Puerto Vallarta, yet easy to take day trips into town for activities.

Dining

8.0

Dining was quite good, with a nice variety of cuisines. I particularly enjoyed the Mexican dishes, although breakfast could be improved with more choices.

Facilities

9.0

The facilities were well-kept and enjoyable, especially the pool area, which provided a lovely spot to relax.

Edward

United Kingdom, October 2024

6.2/10

My stay at the Hyatt was filled with mixed feelings. On one hand, the beautiful beach and surroundings were a definite highlight. However, I encountered significant issues with the service, dining, and overall maintenance of the resort. While some parts of the experience were enjoyable, I expected much more for the price I paid.

Rooms

6.0

The rooms were neat but showing signs of wear, particularly the furniture. It felt cramped for a family as we had to watch TV from the bed due to limited seating.

Service

5.0

The service was friendly but inconsistent; I often felt ignored at the pool and during dining times.

Location

9.0

The resort's beachfront location was beautiful, offering scenic views and easy access to the ocean, which I truly appreciated.

Dining

5.0

The dining options were largely underwhelming, with the main buffet lacking in variety and quality. It didn't meet my expectations given the resort's price range.

Facilities

5.0

Facilities were poorly maintained, and the pools felt overcrowded and chaotic at times.

Taylor

United Kingdom, September 2024

6.2/10

Our stay at Hyatt Ziva PV had its highs and lows. The beach was beautiful and mostly uncrowded, which made for a peaceful experience. The staff members we interacted with were accommodating and brought some fun to our days, especially during activities. However, our room experience was very disappointing, as it did not match the expectations set by online pictures, and the initial check-in process felt chaotic and unwelcoming. The dining options were limited and didn't live up to the standard that we anticipated for the price we paid.

Rooms

5.0

Unfortunately, the room was not remotely similar to the pictures we saw when booking. It felt dusty and outdated, and we were left quite speechless at first sight.

Service

5.0

The service was hit or miss. While some staff members were engaging and fun, the initial reception experience was lacking and made us feel unwelcome.

Location

9.0

The location was great; the beach was lovely with no crowds, making it easy to relax.

Dining

5.0

The dining was average at best, with limited options and some meals that didn't impress us.

Facilities

6.0

There wasn't much in terms of facilities aside from the pool, which we didn't find very appealing compared to expectations.