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From189US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera A Barra De Navidad Km. 3.5, Zona Hotelera Sur, Puerto Vallarta, Mexico, 48300
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Pool Side King Suite
Max:
4 persons
475 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Fireplace
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Club Pool Side Suite
Max:
4 persons
700 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Fireplace
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King Room
Max:
3 persons
475 sq. feet 
Bed options:
1 King Size Bed
Shower
Fireplace
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Puerto Vallarta 2.9 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 9.1 mi
Tepic (TPQ) 111.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Hiking
  • Pool tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games
  • Children's pool
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Carretera A Barra De Navidad Km. 3.5, Zona Hotelera Sur, Puerto Vallarta, Mexico, 48300
Map view
Carretera A Barra De Navidad Km. 3.5, Zona Hotelera Sur, Puerto Vallarta, Mexico, 48300
Nearby
Store
Oxxo
2700 ft
Beach
Conchas Chinas Beach
3600 ft
Restaurants
Blanca Blue Restaurant & Lounge
4100 ft
Eje Vial Carretera Costera a Barra de Navidad Km 7.5 Garza Blanca Preserve & Spa
Lindo Mar Resort Restaurant
4100 ft
K 2.5 Carretera a Barra de Navidad
La Playita
4100 ft
K 2.5 Carretera a Barra de Navidad
Western Grill Restaurant
4100 ft
Carretera Barra de Navidad KM 8.5 Best Western Plus Hotel
La Choza de Tono
3900 ft
Carretera a Barra de Navidad Km 11.5
Sky Restaurant Terrace Bar
1.2 mi
Paseo Delos Corales 139 Residencial Conchas Chinas Hotel Grand Miramar

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
6.2
Location
8.6
Service
8.0
Dining
5.4
Guest reviews
8.4/10
based on 5 reviews
4.5/5 based on 13243 reviews
8.8
8.8/10 based on 249 reviews
#26 of 161 hotels in Puerto Vallarta based on Tripadvisor
Norman
United Kingdom, February  2025
7.4/10

Overall, my stay was enjoyable with amazing staff and beautiful facilities, but the dining experience left much to be desired. The beach and pool areas were highlights, but I wished the food options were better. While the location is close to downtown, the ongoing construction made some areas less picturesque. I would recommend this resort but would hope for improvements in the dining department.

Rooms
7.0
The rooms were spacious, especially in the Club tower with beautiful views, but the ground floor room lacked a balcony and was hard to cool down.
Service
10.0
The service was outstanding, making my experience truly special with attentive and thoughtful staff who went above and beyond.
Location
7.0
The location was convenient to downtown, though the construction nearby detracted from the overall experience.
Dining
5.0
Unfortunately, the dining experience was below expectations with repetitive options and below par food standards.
Facilities
9.0
The facilities were clean and well-maintained, with a lovely beach and pool area that complemented the resort's vibe.
Hudson
United Kingdom, February  2025
8.0/10

I enjoyed my stay at Hyatt Ziva Puerto Vallarta, particularly appreciating the relaxing beach atmosphere and the exceptional service from the staff. My room was comfortable and had a lovely view, although some aspects of the dining experience left much to be desired. The facilities offered plenty of entertainment options, but there were times when the pool area felt overcrowded and unkempt.

Rooms
8.0
The room was comfortable, clean, and spacious with a nice view of the coastline.
Service
10.0
The service was outstanding, especially from our waiter Arturo who went above and beyond to ensure we were well taken care of.
Location
9.0
The location felt private and tranquil, nestled between the lush landscape and the beach, while still being just a short distance from the vibrant downtown area.
Dining
6.0
While some meals were delicious, there wasn't much variety in the dining options, and I expected more given the price.
Facilities
7.0
The facilities were plentiful and mostly enjoyable, but the pool area could get quite crowded and messy at times.
Nathaniel
United Kingdom, January  2025
8.8/10

I had an amazing time at this resort! The service was exceptional and the staff truly went out of their way to make sure we were happy. The location is perfect, nestled away from the hustle but still accessible. The dining options were varied and quite enjoyable, though I think breakfast could use a little more variety. Overall, a great place to relax, although I did notice some construction noise at times.

Rooms
8.0
The rooms were modern and comfortable, and the balcony added to the enjoyment. However, the remote control for the TV was not working and there was no sofa for watching TV comfortably.
Service
10.0
The service was outstanding! The staff were incredibly accommodating and regularly checked in to see if we needed anything. They truly went above and beyond.
Location
9.0
The location was spectacular, very secluded from the busy parts of Puerto Vallarta, yet easy to take day trips into town for activities.
Dining
8.0
Dining was quite good, with a nice variety of cuisines. I particularly enjoyed the Mexican dishes, although breakfast could be improved with more choices.
Facilities
9.0
The facilities were well-kept and enjoyable, especially the pool area, which provided a lovely spot to relax.
Edward
United Kingdom, October  2024
5.8/10

My stay at the Hyatt was filled with mixed feelings. On one hand, the beautiful beach and surroundings were a definite highlight. However, I encountered significant issues with the service, dining, and overall maintenance of the resort. While some parts of the experience were enjoyable, I expected much more for the price I paid.

Rooms
6.0
The rooms were neat but showing signs of wear, particularly the furniture. It felt cramped for a family as we had to watch TV from the bed due to limited seating.
Service
5.0
The service was friendly but inconsistent; I often felt ignored at the pool and during dining times.
Location
9.0
The resort's beachfront location was beautiful, offering scenic views and easy access to the ocean, which I truly appreciated.
Dining
5.0
The dining options were largely underwhelming, with the main buffet lacking in variety and quality. It didn’t meet my expectations given the resort's price range.
Facilities
5.0
Facilities were poorly maintained, and the pools felt overcrowded and chaotic at times.
Taylor
United Kingdom, September  2024
5.4/10

Our stay at Hyatt Ziva PV had its highs and lows. The beach was beautiful and mostly uncrowded, which made for a peaceful experience. The staff members we interacted with were accommodating and brought some fun to our days, especially during activities. However, our room experience was very disappointing, as it did not match the expectations set by online pictures, and the initial check-in process felt chaotic and unwelcoming. The dining options were limited and didn't live up to the standard that we anticipated for the price we paid.

Rooms
5.0
Unfortunately, the room was not remotely similar to the pictures we saw when booking. It felt dusty and outdated, and we were left quite speechless at first sight.
Service
5.0
The service was hit or miss. While some staff members were engaging and fun, the initial reception experience was lacking and made us feel unwelcome.
Location
9.0
The location was great; the beach was lovely with no crowds, making it easy to relax.
Dining
5.0
The dining was average at best, with limited options and some meals that didn't impress us.
Facilities
6.0
There wasn't much in terms of facilities aside from the pool, which we didn't find very appealing compared to expectations.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room